Frequently Asked Questions

Everything you need to know about your GolfStar Direct experience.

How long does shipping take for custom golf clubs?

Custom-built clubs typically require 7-10 business days for assembly and quality testing before they are shipped via our priority courier service.

What is your return policy on used equipment?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or store credit, provided the item is in its original condition.

Do you offer international shipping?

Yes, GolfStar Direct ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website.

Are the products on your site authentic?

Absolutely. We are an authorized retailer for all brands we carry, including Titleist, TaylorMade, and Callaway, ensuring you receive 100% authentic equipment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna.